Workshops:
Our Philosophy of Training

Our Philosophy of Training Is:

training should never be an end in itself, or a substitute for evaluating and improving work processes. It needs to be integrated into an organization’s overall goals and plans.

outcomes need to be defined and reinforced so everyone knows why they are there. Every topic should tie in to the outcomes.
the facilitator should never talk uninterruptedly for more than five minutes. Participation is almost always better than presentation.
the participants will learn better, and have more lasting results, if they get to know each other better and reinforce each other’s learning.

participants who get to know each other will learn better, and have more lasting results.
the better the participants are treated in every detail, the more likely they are to get good results.
training is not entertainment. It should be enjoyable and stimulating but not a recreation period.
training needs to accommodate both extraverts who enjoy being in groups, and introverts for whom a whole day spent with other people is tough.
it’s better to cover a few points thoroughly than throw a lot of material at people superficially.
evaluation should be done every single time, even on time-tested programs, and reviewed before every single new delivery. That’s how our work gets better year after year.





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© Mary Dingee Fillmore, 2004. Copy with permission from [email protected]